Introduction

Your Website Guy (Je Website Mannetje), based in Benthuizen, the Netherlands, attaches great importance to protecting your privacy. As the controller, I am aware that you place your trust in me, and I see it as my responsibility to protect your privacy.

In this privacy policy I explain what data I collect, how I use and store it, and what rights you have regarding your personal data. I want to show you as clearly as possible how I handle your data.

This policy has been drawn up in accordance with the General Data Protection Regulation (GDPR).

1. Controller

Name: Richard Post
Business: Your Website Guy | Je Website Mannetje | True You Solutions
Address: Christinastraat 10, 2731 EZ Benthuizen, the Netherlands
Phone: +31 6 42 20 81 27
Email: [email protected]
Website: www.your-websiteguy.com

2. What data do I collect?

I process your personal data because you use my website, use one of my services and/or because you provide this data to me yourself. This may include:

• First and last name

• Business name and Dutch Chamber of Commerce number

• VAT number (if applicable)

• Address details (billing and delivery address)

• Phone number

• Email address

• Bank details/IBAN/other payment details (for payments)

• Other personal data you actively provide via the website, by email or by phone

• IP address and browser data

• Data about your activity on the website (via cookies and analytics)

• Location data

• Completed forms, questionnaires and feedback

• Payment details and transaction history

• Communication history (such as emails and notes of contact moments)

3. Purposes of processing

I process your personal data for the following purposes:

• Performing an agreement for website design, website management, domain registration, hosting, website maintenance or other digital services

• Being able to call or email you in order to deliver my services

• Invoicing, handling your payment and keeping my financial records

• Informing you about changes to my services and products

• Sending my newsletter, if you have explicitly given your consent, always with the option to unsubscribe

• Giving you the option to create an account

• Website analytics and improvement through cookies and analytics

• Fraud prevention and security

• Complying with legal obligations

4. Legal basis for processing

I process your data on the following legal grounds:

• Your explicit consent (Article 6(1)(a) GDPR)

• Performance of an agreement (Article 6(1)(b) GDPR)

• Compliance with legal obligations (Article 6(1)(c) GDPR)

• Legitimate interest (Article 6(1)(f) GDPR) – for website analytics, security and fraud prevention

5. How long do I keep your data?

I do not keep your personal data longer than necessary for the purposes for which it was collected, or as required by law. The retention periods are as follows:

• Client data: up to 1 year after an agreement ends

• Financial data: 7 years (statutory tax retention obligation)

• Website analytics: 26 months (Google Analytics default)

• Newsletter data: until you unsubscribe

• Communication history: 2 years after the last contact

6. Sharing data with third parties

I do not share your personal data with third parties unless this is necessary to perform the agreement or to comply with a legal obligation. If I do share your data with third parties, I make sure these third parties meet the requirements of the GDPR.

Possible third parties:

• Hosting providers (for website storage)

• Payment processors (for online payments)

• Analytics services (such as Google Analytics, set up in line with privacy guidelines)

• Email marketing tools (for newsletters)

7. Cookies and website analytics

This website uses cookies to improve the user experience and to analyse the website. The following types of cookies are used:

• Functional cookies: necessary for the website to work

• Analytical cookies: for analysing website use (such as Google Analytics)

• Marketing cookies: only with your consent

You can change your cookie preferences via the cookie settings on the website or by changing your browser settings.

8. Security of your data

I take appropriate technical and organisational measures to protect your personal data against loss, misuse and unauthorised access. These include:

• Secure storage and encryption

• Password protection and two-factor authentication

• Regular security updates

• Restricted access to personal data

• Backup and recovery procedures

9. Automated decision-making

No automated decision-making takes place that has significant consequences for your legal position, except for:

• Automatic spam filtering of emails

• Hosting security: my hosting provider (mijn.host) uses automated security systems such as firewalls, DDoS protection, malware detection (Imunify360) and brute-force protection, which automatically make decisions to protect your website and data against threats

10. Your rights

You have the following rights regarding your personal data:

• Right of access: you may always view your data.

• Right to rectification: you can have incorrect data corrected.

• Right to erasure: you can request that your data be deleted.

• Right to restriction of processing: you can have the processing of your data restricted.

• Right to data portability: you can request that your data be transferred to another service provider.

• Right to object: you can object to the processing of your data.

To exercise any of these rights, you can get in touch using the contact details at the top of this privacy policy. I aim to respond to your request within one month.

11. Complaints

If you have a complaint about the way I handle your personal data, you can contact me at [email protected]. You also have the right to lodge a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens).

12. Changes to this privacy policy

I reserve the right to change this privacy policy. I will inform you of important changes by email or through a notice on the website. The most up-to-date version is always available on my website or can be provided on request.

This is an English translation of the Dutch privacy policy (Privacyverklaring) on je-websitemannetje.nl. In the event of any difference between the two versions, the Dutch version prevails.